Why employee feedback is important to your business
Encouraging feedback from your employees can help strengthen your business. But unfortunately, employee feedback is not always easy to come by.
Some time ago, while leading a workshop on receiving difficult feedback, we shared how to effectively respond to criticism, particularly when it’s the kind of criticism that’s hurtful, insulting, or in-error. Learning how to respond positively to that correction, even when it’s delivered tactlessly or mean-spiritedly, can bring great professional and personal benefits.
At a pause in the presentation, a hand shot up with a question. “Uh, have you done this with our managers yet?”
This question is not unusual. In fact, someone will ask it without fail. Most of the room will then nod in agreement. If we respond with, “No, we haven’t done this with management,” someone will usually follow up with, “Well… can you?”
It’s not hard to read between the lines. Employees are essentially saying, “I have difficult feedback of my own I’d like to provide to my manager, but I’m not comfortable” (i.e. I’m not sure it would be well received). You may be thinking the same thing. Perhaps you have sincere concerns you would like to address, if only you could be confident that the reaction would be positive.
Our team is experienced in preparing and delivering employee satisfaction surveys, focus groups, coaching sessions and goal development. Contact us for more information.
It’s time for a yearly audit
As a valued HR Business Partner, we encourage you to engage Sierra HR Partners to conduct a comprehensive audit of your employment policies and procedures to ensure legal compliance and best practices.
This consultation takes approximately three hours to meet with one of our certified consultants at your place of business to review and discuss the following issues:
- Personnel files
- Form I-9
- Performance management
- Timekeeping and pay
- Employee classifications
- Paid time off
- Leaves of absence
- Required notices/posters
- Other key policies
Following the completion of the HR audit, you will be provided with a report highlighting our findings and recommendations.
We look forward to partnering with you on this project whether it’s your first audit or it’s been a few years since your last.
Premium pay: On-call/standby employees
Did you know certain types of premium pay may be due to employees when they are not working? One example of premium pay is on-call/standby pay.
When an employee is asked to be on-call and the employer places certain restrictions on his/her freedom to engage in personal business, the on-call time may be compensable. This time may be paid at a different rate than the employee would receive for working.
This type of premium pay is not considered hours worked, and does not count toward calculations for overtime or vacation accrual. Failure to provide premium payments could lead to a claim for waiting time penalties and attorney’s fees, so it is important to understand when they are triggered and how much is due.
Also, be sure to stay in compliance with Labor Code section 226 by separating actual hours worked from any premium hours on your employees’ paycheck stubs.
What is considered a disability in the state of California?
According to the U.S. Census Bureau Americans with Disabilities 2010 Report, there are 56.7 million people living with a disability in the United States, which works out to nearly 1 in 5 Americans.
With such a large number, it is likely that your workplace encounters applicants and employees with some form of a disability.
In California, disability is defined by the Fair Employment and Housing Act (FEHA) as an actual or perceived physical or mental disability or medical condition that is disabling, potentially disabling or perceived to be disabling or potentially disabling, which limits a major life activity.
A few examples of covered disabilities include:
- Anatomical loss
- Mental illness
- Learning disabilities
- Obsessive compulsive disorder
If you employ five or more employees then you are considered a covered employer under the FEHA, which means that you cannot discriminate or harass an applicant or employee for an actual or perceived disability.
To find out more about what is considered discrimination, give us a call. We’re available to answer any questions you may have.
What qualifies for paid sick leave?
Touted as the “Healthy Workplaces, Healthy Families Act of 2014,” the State of California mandated paid sick leave starting July 1, 2015. By law, an eligible employee accrues paid sick leave rights at the rate of one hour for every 30 hours worked.
So what exactly qualifies for paid sick leave?
An employee can use paid sick leave for diagnosis, care or treatment of a health condition, or for preventative care for him or herself, or for a family member.
Eligible family members include:
- Registered domestic partner
- Child (biological, adopted, foster, step, legal ward) regardless of age
- Parent (biological, adoptive, foster, step, legal guardian) of the employee, spouse or registered domestic partner
An employee can also use paid sick leave benefits for time off due to domestic violence, sexual assault or stalking.
Employers are required to display a new poster detailing information about paid sick leave.
As always, we encourage you to contact Sierra HR Partners for information on this new law.