BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Sierra HR Partners - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://sierrahr.com
X-WR-CALDESC:Events for Sierra HR Partners
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20240310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20241103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20260308T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20261101T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20270314T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20271107T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260318T090000
DTEND;TZID=America/Los_Angeles:20260318T113000
DTSTAMP:20260416T000117
CREATED:20251224T002423Z
LAST-MODIFIED:20251224T002423Z
UID:10000720-1773824400-1773833400@sierrahr.com
SUMMARY:Leadership Academy: Effective Interviewing  - Webinar
DESCRIPTION:Leadership Academy: Effective Interviewing\nCost: $69 per person / 3 or more signed up $59 per person\nTurnover is costly\, time-consuming\, and a downright hassle. With the cost of turnover estimated at 35 percent of an employee’s annual salary\, it’s important to hire right the first time. \nEmployers can alleviate this burden by adopting a structured hiring process focused on behavior-based interviewing. \nThis workshop provides hands-on practice for preparing and delivering interviews that draw out behavioral examples of past performance in order to predict future behavior\, rather than relying on a “gut feeling”. \nAttendees will be able to understand and avoid legal pitfalls associated with poor interviewing techniques. \nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nOur programs come with optional HRCI pre-approved recertification credits for individuals holding professional certifications through HRCI that require continuing education for renewal. These credits are provided at no cost to our HR Business Partners and are available for $5.00 per person for all other attendees.  \nRegister below with Jotform.  \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/leadership-academy-effective-interviewing-webinar/
CATEGORIES:California Law,Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260219T090000
DTEND;TZID=America/Los_Angeles:20260219T113000
DTSTAMP:20260416T000117
CREATED:20251224T001718Z
LAST-MODIFIED:20251224T001718Z
UID:10000718-1771491600-1771500600@sierrahr.com
SUMMARY:Managing Leaves of Absence in California - Webinar
DESCRIPTION:Managing Leaves of Absence in California\nCost: $69 per person / 3 or more signed up $59 per person\nCalifornia leave laws can be complex! Understanding how CFRA interacts with FMLA and other state laws is critical for compliance and smooth operations. \nJoin our workshop to learn: \n✅ Employee eligibility and qualifying reasons for leave \n✅ How CFRA\, FMLA\, and pregnancy disability leave intersect \n✅ Required documentation and best practices \n✅ Impact on benefits and performance management \n✅ Tips for compassionate\, consistent administration \nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nOur programs come with optional HRCI pre-approved recertification credits for individuals holding professional certifications through HRCI that require continuing education for renewal. These credits are provided at no cost to our HR Business Partners and are available for $5.00 per person for all other attendees.  \nRegister below with Jotform.  \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/managing-leaves-of-absence-in-california-webinar/
CATEGORIES:California Law,Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20260108T090000
DTEND;TZID=America/Los_Angeles:20260108T110000
DTSTAMP:20260416T000117
CREATED:20251223T235528Z
LAST-MODIFIED:20251224T000239Z
UID:10000715-1767862800-1767870000@sierrahr.com
SUMMARY:HR Policy Changes for 2026 - Webinar
DESCRIPTION:HR Policy Changes for 2026\nCost: $69 per person / 3 or more signed up $59 per person\nEach year brings changes for employers in California\, and 2026 will be no different. January 1 sees the adoption of new requirements for California businesses. Join us for a discussion on how to write and implement employment policy changes based on legislative and judicial updates for 2026. We will also review significant changes from 2024 and 2025 and how they have impacted our workplace since going into effect. \nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nOur programs come with optional HRCI pre-approved recertification credits for individuals holding professional certifications through HRCI that require continuing education for renewal. These credits are provided at no cost to our HR Business Partners and are available for $5.00 per person for all other attendees.  \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/hr-policy-changes-for-2026-webinar/
CATEGORIES:California Law,Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251209T090000
DTEND;TZID=America/Los_Angeles:20251209T110000
DTSTAMP:20260416T000117
CREATED:20251009T181134Z
LAST-MODIFIED:20251009T181134Z
UID:10000705-1765270800-1765278000@sierrahr.com
SUMMARY:Avoiding Burnout - Webinar
DESCRIPTION:Time Management: Avoiding Burnout\nCost: $69 per person / 3 or more signed up $59 per person\nIn this webinar we will discuss sources of stress and how we can utilize enactive\, proactive\, and reactive strategies to improve our response to stress. \nThese strategies include effective and efficient time management\, improving interpersonal interactions and relationships\, building up individual resilience\, and coping mechanisms. \nWe will also discuss an approach to work/life balance\, including tangible tips to more effectively use our time and questions to help participants consider what is really important to them. \nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/avoiding-burnout-webinar/
CATEGORIES:Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251119T090000
DTEND;TZID=America/Los_Angeles:20251119T113000
DTSTAMP:20260416T000117
CREATED:20251009T175745Z
LAST-MODIFIED:20251009T175900Z
UID:10000701-1763542800-1763551800@sierrahr.com
SUMMARY:Time Management: Work/Life Balance - Webinar
DESCRIPTION:Time Management: Work/Life Balance\nCost: $69 per person / 3 or more signed up $59 per person\nDo you ever feel like you’re running in circles and not getting anything important accomplished?\nIs everyone else setting priorities for you?\nJoin us to enhance your effectiveness by beginning with the end in mind\, and putting “first-things” first.\nJoin us\, and learn practical and proactive strategies to effectively manage your workload and juggle competing priorities. Includes video clip segments from Stephen Covey’s Habit 3 – “Put First Things First”. Sign up today and take control of your schedule and gain balance in your life to achieve the results that really matter!\nAt the end of this interactive workshop\, participants will be able to:\n\n\nUnderstand how to deal with key priorities first and spend less time in crisis mode\n\n\nEnhance key relationships for greater effectiveness\n\n\nReduce/eliminate unimportant activities by making better choices\n\n\nExercise integrity in the moment of choice to act on what matters most\n\n\nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/time-management-work-life-balance-webinar/
CATEGORIES:Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20251021T090000
DTEND;TZID=America/Los_Angeles:20251021T113000
DTSTAMP:20260416T000117
CREATED:20250718T200031Z
LAST-MODIFIED:20251001T194227Z
UID:10000695-1761037200-1761046200@sierrahr.com
SUMMARY:Supplement\, Not Substitute: Artificial Intelligence in the Workplace - Webinar
DESCRIPTION:Supplement\, Not Substitute: Artificial Intelligence in the Workplace – Webinar\nCost: $69 per person / 3 or more signed up $59 per person\nYou’ve likely heard the buzz surrounding Artificial Intelligence…or maybe you’re already using it in your personal or professional life. But how should organizations really be using AI?\nDoes it really boost productivity\, and what risks should we be mindful of?\nJoin us for an engaging webinar where we’ll explore:\n – AI’s potential as a workplace tool\n – Common AI platforms and how they work\n – The limitations and risks of AI\n – Practical ways AI can be utilized effectively\n – Cautions from an HR and business perspective\n – Key considerations for creating strong AI policies\nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n\n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/supplement-not-substitute-artificial-intelligence-in-the-workplace-webinar/
CATEGORIES:Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250917T090000
DTEND;TZID=America/Los_Angeles:20250917T113000
DTSTAMP:20260416T000117
CREATED:20250718T194717Z
LAST-MODIFIED:20250718T194717Z
UID:10000691-1758099600-1758108600@sierrahr.com
SUMMARY:Taking Corrective Action - Webinar
DESCRIPTION:Taking Corrective Action – Webinar\nCost: $69 per person / 3 or more signed up $59 per person\nWhen coaching and training aren’t enough to turn an employee’s performance around\, supervisors need to step in and take prompt and decisive action. This workshop provides a process and hands-on practice correcting problems in a way that positively influences future behavior\, avoids guilt and punishment tactics\, and minimizes costly wrongful termination claims. \nAt the end of the module\, participants will be able to understand: \n\nThe consequences of avoiding or delaying corrective action\nHow to identify the ‘Gap’ between performance expectations and unacceptable performance\nHow to take corrective measures based on the severity of the situation\nHow to effectively document steps taken for accountability and potential legal claims\n\nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/taking-corrective-action-webinar/
CATEGORIES:Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250808T090000
DTEND;TZID=America/Los_Angeles:20250808T113000
DTSTAMP:20260416T000117
CREATED:20250407T193827Z
LAST-MODIFIED:20250723T234259Z
UID:10000679-1754643600-1754652600@sierrahr.com
SUMMARY:Now You See Me\, Now You Don’t: Solutions for Employee Attendance Problems- Webinar
DESCRIPTION:Now You See Me\, Now You Don’t: Solutions for Employee Attendance Problems – Webinar\nCost: $69 per person / 3 or more signed up $59 per person\nManagers know that employee attendance problems are frustrating and costly. Not only does absenteeism affect business productivity and department morale\, but it also creates an administrative burden and worries of legal risk for HR professionals.  \nHow can a seemingly-simple topic become so complicated?!  \nThis training workshop will present the business impacts of absenteeism\, the most common reasons employees miss work\, and smart strategies for managers to address these issues with confidence. \nWebinar login details and handouts will be emailed to all registrants the afternoon before the event. Certificates of completion are typically issued within 2–3 weeks. \nCancellation Policy: Cancellations or no-shows made less than 48 hours before the webinar will be billed. Substitutions are allowed; please inform us of any participant changes before the event. \nRegister below with Jotform.  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/lunch-learn-training-opportunity-employee-absences-webinar/
CATEGORIES:Leadership Academy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250722T090000
DTEND;TZID=America/Los_Angeles:20250722T113000
DTSTAMP:20260416T000117
CREATED:20250407T194357Z
LAST-MODIFIED:20250430T182158Z
UID:10000680-1753174800-1753183800@sierrahr.com
SUMMARY:Succession Planning - Webinar
DESCRIPTION:Succession Planning – Webinar \nCost: $69 per person / 3 or more signed up $59 per person \n \nWe can no longer take for granted that employees will remain with one company for their entire careers\, and it’s not usually easy to fill a key position from outside of the organization. Succession planning is essential to identifying and building your future leadership so that you have a strong bench on hand and are ready to fill important positions. \nHow effectively are you finding and developing future leaders? Which positions are key and require the most planning and preparation? What can your small businesses do to diminish the disruption from sudden departures? How can you make succession planning more than a once-a-year event? \nThe answers to these questions are important whether you have 10 employees or 1\,000 employees. \nThis seminar will cover the following areas: \nWhat is a succession plan\, and why is it important for my business? \nWhat are the key steps to preparing my succession plan? \nWhat are some practical steps for rolling out an effective plan and getting buy-in? \nHow do I monitor and adapt my plan? \nHow do I create individual development plans? \nRegister below!  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/succession-planning-webinar/
CATEGORIES:Leadership Academy
ORGANIZER;CN="Kayla Padilla - Sierra HR Partners%2C Inc.":MAILTO:padilla@sierrahr.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250618T090000
DTEND;TZID=America/Los_Angeles:20250618T110000
DTSTAMP:20260416T000117
CREATED:20250407T192916Z
LAST-MODIFIED:20250604T215505Z
UID:10000676-1750237200-1750244400@sierrahr.com
SUMMARY:Adapting Communication to Improve Collaboration: Understanding DiSC Behavioral Styles - Webinar
DESCRIPTION:Adapting Communication to Improve Collaboration: Understanding DiSC Behavioral Styles – Webinar \nCost: $99 per person \nCommunicating with others is often identified as the primary building block in relationships – both personally and professionally. This workshop\, and the accompanying DISC profile assessment tool\, provide valuable insights that will substantially increase your compatibility and communication effectiveness with others by:  \n1) Understanding your own style so you can leverage your strengths and avoid your weaknesses;  \n2) Identify other people’s styles; and  \n3) Adapt your own behavior so you can treat people the way they want to be treated. \nDISC Assessments are normally $99. Sign up for this workshop and get the Assessment\, along with a personalized summary report of your profile\, and the training included for $99. \nBe sure to provide your email address when you register to receive the DISC link and personalized report! \n \nRegister below!  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/adapting-communication-to-improve-collaboration-understanding-disc-behavioral-styles-webinar/
CATEGORIES:Leadership Academy
ORGANIZER;CN="Kayla Padilla - Sierra HR Partners%2C Inc.":MAILTO:padilla@sierrahr.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250522T090000
DTEND;TZID=America/Los_Angeles:20250522T113000
DTSTAMP:20260416T000117
CREATED:20250407T161950Z
LAST-MODIFIED:20250430T181937Z
UID:10000673-1747904400-1747913400@sierrahr.com
SUMMARY:Customer Service Excellence - Webinar
DESCRIPTION:Customer Service Excellence – Webinar \nCost: $69 per person / 3 or more signed up $59 per person \n \nJoin us for a Workshop on Delivering ‘World-Class’ Customer Service—Every Customer\, Every Time! \nWe invite employees at all levels to attend this interactive workshop designed to enhance your customer service skills. Learn proven strategies for creating exceptional customer experiences and fostering a culture of service excellence. \nIn this workshop\, you’ll gain insights on: \n – Identifying key customers in your business area \n – Understanding customer needs and expectations \n – The five dimensions of RATER service quality (Reliability\, Assurance\, Tangibles\, Empathy\, Responsiveness) \n – Reducing customer churn—why customers leave \n – Handling difficult customers and effective strategies for managing them \n – Recovering from service disappointments \n – Using the ‘Language of Partnership’ for better communication \n – The power of listening – Understanding the 5 levels of listening \n – Proactive vs. Reactive service – The Circle of Influence in resolving issues \n – Emotional Bank Accounts: Building lasting relationships through deposits and withdrawals \n – Customer service scenarios and challenges \nRegister below!  \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \n_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ \n \nAt Sierra HR Partners\, we’re dedicated to serving organizations of all sizes and industries by addressing their HR needs so they can focus on growing their business. We’d appreciate your input to ensure our workshops deliver the most relevant and actionable content! Please consider taking our short survey to help us tailor our offerings to meet your needs. Together\, we can build stronger teams and thriving businesses!
URL:https://sierrahr.com/event/customer-service-excellence-webinar/
CATEGORIES:Leadership Academy
ORGANIZER;CN="Kayla Padilla - Sierra HR Partners%2C Inc.":MAILTO:padilla@sierrahr.com
END:VEVENT
END:VCALENDAR