Lunch & Learn Training Opportunity: Reflective Listening – Listening to Understand (Webinar)

Date: 08/27/2024

Time: 12:30 pm – 1:30 pm

Cost: $35 per person ($25 for HR Business Partners), or $25 per person when 3 or more from your company are registered!

Unlock the Power of Reflective Listening for Effective Feedback!

Are you a manager who finds providing corrective feedback to your employees challenging? Do you hesitate because you fear their reactions? Don’t let communication barriers hinder your team’s success!

Join our Reflective Listening session designed specifically for supervisors like you. Learn to formulate and deliver honest feedback that reinforces positive behavior and guides employees back on track toward success.

What You’ll Gain:

• Improved Organizational Performance: Understand how constructive feedback aligns with strategic objectives.

• Effective Communication Methods: Learn techniques to convey and understand feedback properly.

• On-the-Spot Feedback Skills: Master the art of providing timely feedback when performance issues arise.

• Hands-On Practice: Overcome obstacles through practical exercises and enhance your coaching and feedback delivery skills.

Key Principles of Reflective Listening:

• Demonstrate Empathy: Make others feel heard and understood.

• Clarify Meaning: Ensure clarity for both the listener and the speaker.

• Emotional and Intellectual Reflection: Reflect on feelings and thoughts accurately.

• Effective Questioning: Use questions to confirm understanding and guide the conversation.

Tips for Providing Critical Feedback:

• Positive Intent: Convey your intentions positively.

• Specific Observation: Describe observed behaviors and their impacts.

• Solutions-Focused Approach: Focus discussions on finding solutions collaboratively.

• Employee Engagement: Invite the employee’s opinion and involve them in the process.

Why Choose Reflective Listening?

• Empower Your Team: Foster a culture of open communication and mutual understanding.

• Enhance Relationships: Build trust and rapport with your employees.

• Drive Performance: Address issues promptly and guide employees toward success.

Don’t miss this opportunity to sharpen your communication skills and become a more effective leader. Sign up now and pave the way for better feedback and stronger team performance!

Reflect. Listen. Lead.

Register below with Jotform.