Customer Service Excellence - Webinar Cost: $69 per person / 3 or more signed up $59 per person Join us for a Workshop on Delivering 'World-Class' Customer Service—Every Customer, Every Time! We invite employees at all levels to attend this interactive workshop designed to enhance your customer service skills. Learn proven strategies for creating exceptional... View Article

Adapting Communication to Improve Collaboration: Understanding DiSC Behavioral Styles - Webinar Cost: $99 per person Communicating with others is often identified as the primary building block in relationships – both personally and professionally. This workshop, and the accompanying DISC profile assessment tool, provide valuable insights that will substantially increase your compatibility and communication effectiveness with... View Article

Succession Planning - Webinar Cost: $69 per person / 3 or more signed up $59 per person We can no longer take for granted that employees will remain with one company for their entire careers, and it’s not usually easy to fill a key position from outside of the organization. Succession planning is essential to... View Article

Now You See Me, Now You Don’t: Solutions for Employee Attendance Problems - Webinar Cost: $69 per person / 3 or more signed up $59 per person Managers know that employee attendance problems are frustrating and costly. Not only does absenteeism affect business productivity and department morale, but it also creates an administrative burden and... View Article

Taking Corrective Action - Webinar Cost: $69 per person / 3 or more signed up $59 per person When coaching and training aren’t enough to turn an employee’s performance around,... View Article

Supplement, Not Substitute: Artificial Intelligence in the Workplace - Webinar Cost: $69 per person / 3 or more signed up $59 per person You’ve likely heard the buzz surrounding Artificial... View Article

Time Management: Work/Life Balance Cost: $69 per person / 3 or more signed up $59 per person Do you ever feel like you’re running in circles and not getting anything... View Article

Time Management: Avoiding Burnout Cost: $69 per person / 3 or more signed up $59 per person In this webinar we will discuss sources of stress and how we can... View Article