03.19.20

As your HR resource, Sierra HR Partners will be here providing on-going updates to help you navigate the swiftly changing COVID-19 events and requirements. Here are answers to some of the Frequently Asked Questions we’ve fielded within the past 24-48 hours.

COVID-19

What impact does Emergency Order 2020-02 have on my business if I’m located in Fresno?

Fresno City Manager Wilma Quan has signed the order calling for all individuals living in the City to shelter at their place of residence except to provide or receive certain essential services… effective 12:01 a.m. on Thursday, March 19, 2020, and continuing through 11:59 p.m. on Tuesday, March 31, 2020 (subject to extension). In summary, unless a business meets the definition of being exempted from the order as an “Essential Business”, it must cease all activities at facilities located within the City except for Minimum Basic Operations consisting exclusively of employees or contractors performing activities at their own residences.

Which businesses are considered “Essential Businesses” and would be exempted from the Order?

Following is an excerpt from the Order:
1.6. For the purposes of this Order, “Essential Businesses” means:
1.6.1. Healthcare Operations and Essential Infrastructure;
1.6.2. Grocery stores, certified farmers’ markets, farm and produce stands, supermarkets, food banks, convenience stores, and other establishments engaged in the retail sale of canned food, dry goods, fresh fruits and vegetables, pet supply, fresh meats, fish, and poultry, and any other household consumer products (such as cleaning and personal care products). This includes stores that sell groceries and also sell other non-grocery products, and products necessary to maintaining the safety, sanitation, and essential operation of residences;
1.6.3. Food cultivation, including farming, livestock, and fishing;
1.6.4. Businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise needy individuals;
1.6.5. Newspapers, television, radio, and other media services;
1.6.6. Gas stations and auto-supply, auto-repair, and related facilities;
1.6.7. Banks and related financial institutions;
1.6.8. Hardware stores;
1.6.9. Plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences, Essential Activities, and Essential Businesses;
1.6.10. Businesses providing mailing and shipping services, including post office boxes;
1.6.11. Educational institutions—including public and private K-12 schools, colleges, and universities—for purposes of facilitating distance learning or performing essential functions, provided that social distancing of six-feet per person is maintained to the greatest extent possible;
1.6.12. Laundromats, dry cleaners, and laundry service providers;
1.6.13. Restaurants and other facilities that prepare and serve food, but only for delivery or carry out. Schools and other entities that typically provide free food services to students or members of the public may continue to do so under this Order on the condition that the food is provided to students or members of the public on a pick-up and takeaway basis only. Schools and other entities that provide food services under this exemption shall not permit the food to be eaten at the site where it is provided, or at any other gathering site, with the exception of hospital cafeterias, which may allow for food to be eaten on site;
1.6.14. Businesses that supply products needed for people to work from home;
1.6.15. Businesses that supply other essential businesses with the support or supplies necessary to operate, including, but not limited to, waste disposal, recycling and electronics recycling;
1.6.16. Businesses that ship or deliver groceries, food, goods or services directly to residences;
1.6.17. Airlines, taxis, and other private transportation providers providing transportation services necessary for Essential Activities and other purposes expressly authorized in this Order;
1.6.18. Home-based care for seniors, adults, or children;
1.6.19. Residential facilities and shelters for seniors, adults, and children;
1.6.20. Professional services, such as legal or accounting services, when necessary to assist in compliance with legally mandated activities;
1.6.21. Childcare facilities providing services that enable employees exempted in this Order to work as permitted.

If my organization falls under the classification of an ‘Essential Business’, as an employer, what should I be doing to prevent the spread of infection at my office?

If you are exempted as an Essential Business and still have staff functioning on site, you must comply with the Social Distancing Requirements including maintaining at least six-foot social distancing from others, and adhering to all CDC and Public Health guidelines listed below.
In addition, safety regulations will vary from business to business based on the kind of work that is performed. For example, healthcare or first response employers must adhere to the safety standard covering aerosol transmissible diseases (like the coronavirus) and the safety standard covering bloodborne pathogens. While these standards may not be required for other industries, it may still be a good practice to consider these safety guidelines.

We advise that you review and implement CDC interim guidance for employers (see also here) and the guidelines from the CA Department of Public Health.
Follow the recommended preventative measures, including:
• Continue disinfecting door handles and other surfaces;
• Discussing hand-washing with employees;
• Limiting in-person meetings;
• Providing virtual work where possible;
• Foregoing unnecessary travel; and
• Practicing “social distance” measures — keeping a distance of six feet from others.

I have an employee who is sick – can I send her home?

Employers have a legal obligation to maintain a “safe and healthful workplace.” This can include sending employees home from work if they are at risk of spreading an infection or if they have traveled to high-risk areas where the outbreak is more widespread.

If an employee reports to work and you send him/her home because work is slow, (as opposed to sending him/her home for quarantine purposes), be aware that you trigger reporting time pay obligations. If you require an employee to report to work and then furnish him/her with fewer hours than promised, he/she is entitled to pay for half of their expected shift (no less than two hours and no more than four hours).

Can I take an employee’s temperature?

The EEOC claims that measuring an employee’s body temperature may be considered a medical examination. The EEOC admits, however, in the event of a pandemic, that employers may measure employees’ body temperature.

The Americans with Disabilities Act (ADA) places restrictions on the inquiries that an employer can make into an employee’s medical status. The employer must show (1) that the inquiry or exam is job-related and consistent with business necessity, or (2) that the employer has a reasonable belief that the employee poses a “direct threat” to the health or safety of the individual or others that cannot otherwise be eliminated or reduced by reasonable accommodation.

The EEOC’s position during a pandemic is that employers should rely on the latest CDC and state or local public health assessments to determine whether the pandemic rises to the level of a “direct threat.” The assessment by the CDC as to the severity of COVID-19 will provide the objective evidence needed for a medical examination.

Can I require an employee to get cleared by a doctor before returning to work?

Employers may require an employee to provide medical documentation that they can return to work. This may be difficult if the strain on the healthcare system is significant.

I have an employee refusing to come into work – can I require them to report to work?

Whether an employee can be disciplined for refusing to work depends in part on their risk for contracting the disease. It may also depend on governmental orders, such as the Fresno City Emergency Order. As with all terminations, such a decision would carry some risk, and it would be advisable to contact your legal counsel.

Are employees who wish to self-quarantine at home permitted to take time off?

Probably.

Employees are permitted to take time off using their paid sick leave. Paid sick leave can be used for, among other things, “preventive care,” so employees may use paid sick leave even if they are not ill. In most cases, employee sick leave will be very limited compared to the potential length of this crisis.

Once sick leave has been exhausted, employees may use other paid time off, such as vacation, in accordance with company policy.

If no other paid time off benefits are available, employees may still be able to take time off under other provisions. California law allows employees to take up to 40 hours of leave per year for school-related emergencies, and employees can apply for unemployment insurance benefits in this case (see below). In addition, if employees provide medical certification of a need for an accommodation, the employer is obligated to engage in the interactive process and determine whether a leave of absence would be reasonable.

The DIR has provided answers to Frequently Asked Questions about time off.

How are employees going to be paid if they’re off work?

There is federal legislation that has passed the House and Senate, which was signed by President Trump on March 18, 2020, and is forecasted to become effective April 2, 2020. We will provide more information once the bill is finalized.

Until then, employees have access to different benefits based on their circumstances.

  • If an employee is unable to work due to quarantine or illness related to COVID-19 as certified by a medical professional, they may apply for disability benefits. Disability benefits will provide between 60% and 70% of an employee’s wages. The standard one-week waiting period has been waived.
  • If an employee is unable to work due to caring for a family member who is quarantined or ill related to COVID-19 as certified by a medical professional, they may apply for Paid Family Leave benefits. PFL benefits will provide between 60% and 70% of an employee’s wages.
  • If an employee faces job loss or reduced hours related to COVID-19, even if they remain employed, they may apply for unemployment benefits (including partial unemployment benefits). The EDD has also advised that the employer “may” be eligible for unemployment benefits “if your child’s school is closed, and you have to miss work to be there for them.” The standard one-week waiting period has been waived.

The EDD has provided answers to Frequently Asked Questions regarding applying for disability or unemployment insurance benefits.

Yes… we’re open and here for you!
Sierra HR Partners, Inc.
7112 N. Fresno Street, Suite 450
Fresno, CA 93720
T. 559.431.8090 | F. 559.437.0500


03.18.20

Sierra HR Partners is prepared to continue our support for your business throughout the COVID-19 crisis.

COVID-19

We understand that you have many questions about how to approach HR functions in light of the COVID-19 outbreak. Reduced client traffic, safety concerns, and government directives are creating uncertainty in almost every area of your business, not to mention our daily lives. Please rest assured that Sierra HR Partners is working to stay up-to-date on the health precautions, employment laws, and personnel policies that affect you during this time, such as:

  • Pending legislation regarding leaves of absence and paid sick leave
  • On-site health protections for employees (PPE, distancing, etc.)
  • How to address employees who may have been exposed to the Coronavirus or who appear to have symptoms
  • How to address employees who express significant concerns about performing public-facing job tasks
  • Reductions in hours and/or furloughs, and related paid benefits questions
  • Precautions for employees working from home

Our certified Consultants are standing by to take your calls and e-mails as we navigate this situation together.

We are also developing weekly webinar topics including maintaining workplace morale and effectively communicating staffing reductions. You will receive more information via e-mail in the week ahead. If there are other topics you would like us to present, please let us know!

We have established remote connections for our Consultants and other personnel so we can continue to support you in the event of a government-recommended office closure. Our ability to communicate with clients through e-mail and phone, and to work on existing HR projects with you, will be as seamless as possible.

We appreciate the ongoing opportunity to be of service, especially during difficult times. We’re confident that today’s challenges will provide valuable lessons (and a few funny stories!) that will benefit all of us in the years to come.


03.11.20

COVID-19: Your Safe and Smart Response

COVID-19

Employers are rightly concerned about the growing risk of COVID-19 infection throughout California and the country. You can keep employees’ fears in check by providing proactive information and having response steps in place.

Awareness and Prevention


The Centers for Disease Control and Prevention (CDC) has published a very helpful guide for businesses, which describes the best things employers can do to keep workplaces safe:

  • Encourage/require employees who are sick to stay home.
  • Instruct all supervisors to keep an eye out for employees who exhibit symptoms (fever, respiratory distress, etc.) and send them home right away.
  • Instruct all employees to wash their hands frequently with soap and/or use hand sanitizer.
  • Clean and sanitize frequently-touched areas such as doorknobs and light switches, and common areas such as break rooms, conferences rooms, and restrooms more frequently.
  • If employees have planned international travel, advise them to check the CDC’s Traveler Health Notices for the most up-to-date guidance.

Employee Illness


If an employee believes he/she may have been exposed to COVID-19 or shows symptoms consistent with infection, the CDC recommends the following:

  • Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of fever (100.4° F or greater using an oral thermometer), signs of a fever, and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines (e.g. cough suppressants).
  • Do not require a healthcare provider’s note for employees who are sick with acute respiratory illness to validate their illness or to return to work, as healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely way.

Healthcare Workers

Certain healthcare employers such as hospitals, skilled nursing homes, and homeless shelters have additional responsibilities to protect employees from infectious disease. If your organization is covered by the Aerosol Transmissible Diseases (ATD) standard you may access specific Cal-OSHA guidance.

Employee Time Off and Office Closure


In the event that an office closure is recommended, plan ahead to determine which employees may be able to work from home, if any. By having a plan in place, you can minimize employee confusion and encourage as much of a “business as usual” approach as possible. If non-exempt employees will be working from home, remind them of their responsibility to accurately record work hours and take appropriate rest and meal periods. You are not required to pay non-exempt employees for periods when they are not working, but exempt employees must receive the full salary for any workweek in which they perform work.

California’s Employment Development Department (EDD) has provided updated information regarding benefits eligibility based on the reason an employee is away from work.


12.19.19

HR Headliner: December 2019

HR Headliner

It’s time for our third annual installment of “just when you thought you’d heard it all” stories from the world of HR. We know you work hard every day to protect your business and advocate for your employees, and it’s nice to know you’re not alone in the craziness that happens! Here are a few lighthearted reports we’ve gathered from around the interwebs.

“One of the senior executives at my company called me into his office very early in the morning, and informed me that I was to lay off a particular employee that day. I was quite surprised since this employee had been part of the firm for several years and was generally regarded as a very hard worker. But having just started on the job a few weeks ago, I didn’t question the decision and had a brief chat with the employee in question, who then proceeded to pack up her things and leave the office. Later that afternoon, the senior executive approached me and asked why the person I was supposed to fire was still on the premises. I looked at who he was pointing to and was puzzled. I told him that he had asked me to fire someone else. There were actually three people at the office who had the same first name, and it turned out that, in his haste and morning stupor, he asked me to lay off the wrong person!”

“My company hired a new paralegal, and by 11:30am on his first day I got a call saying he needed to be fired. What could he have had done? Picked a fight? Destroyed the IT system? Propositioned the CEO? No… it turns out, on his first day of employment, the guy had strolled over to the break room fridge and calmly eaten three employees’ lunches! By 11:30! When he was confronted about it, the man claimed he thought the lunches were for ‘general consumption’.”

And speaking of break room drama… check out this fake but hilarious fridge-note war created by the folks at College Humor.com. (Be sure to scroll all the way through!)

“I used to manage a Blockbuster and after one particularly awful interview I walked the candidate out toward the parking lot and the alarms went off. It turned out he stuffed three DVDs in his suit jacket before being called back to the office. He did not get the job. Or Mama Mia, Fool’s Gold, or High School Musical 3, for that matter.”


10.17.19

The Interactive Process is a Two-Way Street

HR Headliner

“A situation or relationship involving mutual or reciprocal action or obligation.”
~ Oxford Dictionary

Most California employers are well-versed in the requirement to engage in an interactive process and provide reasonable accommodations for an employee’s disability. We also understand that our decision making should generally err on the side of the employee to minimize legal risk. However, all of this knowledge can sometimes create an overabundance of caution and “accommodations” in work schedule or performance without requiring the employee to do his/her part.

For example, an employee states that his supervisor’s strict expectations are causing debilitating stress… or a food service worker avoids eye contact with restaurant guests because she feels that looking downward keeps her anxiety levels low. These are real situations in which the employer wondered if there was a legal responsibility to accommodate the employee’s stated health condition. And the answer is… it depends.

The Equal Employment Opportunity Commission (EEOC) provides extensive guidance on how to provide reasonable accommodations under the Americans with Disabilities Act, and both the employer and employee have their own roles to play. Employees and applicants have specific responsibility to cooperate in the interactive process, to provide information about the disability and limitations, and to provide requested medical certification of the need for accommodation.

This means that in order to approve a reduced work schedule, a leave of absence, or modified job duties, a manger can (and should) ask the employee to submit a doctor’s note indicating 1) which of the essential functions of the job he/she is unable to perform, 2) accommodations that will allow the employee to perform those functions, and 3) the expected duration of the accommodations. Both parties should be willing to talk about the doctor’s recommendations, the employee’s and employer’s preferences, and explore other possible measures that might provide equal employment opportunity. According to the EEOC, “failure on the part of the employee to cooperate in the interactive process may result in a denial of the reasonable accommodation request” and the employee can (and should) be held accountable for the same standards of attendance and performance as others.

YES, it is always important to be responsive to employees’ requests regarding health conditions and to inform them of their rights and responsibilities under federal and state law. YES, you should be cautious when navigating employee disability issues and consult an attorney when in doubt. And YES, it is okay to insist that your employee do his/her part in the interactive process, rather than feel compelled to approve one-way demands.